Streamlined operations
Services provided are based on an information flow exchange between
the two entities involved. Procedures followed include a 24-hour
assistance on:
Notification by customer of his travel arrangement requirements through phone or e-mail,
Evaluation of the market in regard to the requested services. This will be done by an appointed travel consultant through an extensive network of strategically appointed partners and/or collaborators worldwide.
Identification of the most suitable and economical package with consequent bookings, and final customer notification,
Delivery of documents to customer’s premises by in-house couriers, e-ticketing, or other arrangements,
Invoicing and payment procedures (as per set agreement).
We deliver
Standard or customized services with a unique style of conduct,
always based on quality, responsibility, and pursue of the
“optimum” solution in each and every case handled.
Over the years, we have developed trusted relationships that
allow us to work with customers in the Greek and International
market.
A “rapid-response” business strategy which is capable of suiting
each and every case individually, irrespective of its size, pursuing
the optimum result.
We offer competitive rates due to our high turnover, increasing sales
record and our exclusive agreements with travel suppliers.
We employ trustworthy industry expertise, unmatched global
resources and proven experience using the right people, processes,
skills, and techniques. Our understanding of the clients’ unique
business conduct, travel needs and both corporate and national
cultures along with our deep knowledge and expertise enable us to
deliver quality services.
Our performance
Our performance driven culture, and proactive consultative approach
continuously deliver value services for any kind of travel and
accommodation needs.
Salina Travel is proud to have been awarded the highest distinctions
in quality by a series of main Airline companies and the most
reputable booking system networks with which we have developed
strong ties and an excellent cooperation record.
Our strengths
We are more than just a source of travel services:
we provide quality, transparency, reliability and responsibility,
We retain strong business contacts throughout different industries,
We have built a highly acknowledged class clientele with international and local presence,
We have built market recognition,
We have a dynamic team,
We employ sensible business practices,
We operate on an equity based investment (0% funding).
Financial development
The company’s turnover has been increasing for the last 4 years
as a consequence of its expansion and increasingly successful
business conduct.
Indicativelly an average of 8% increase in turnover has been
recorded during the same period. Additionally we are proud to
have achieved the 24th position amongst the top 60 most profitable
travel agencies in Greece for the year 2002 (as per Stat Bank
study concluded in 2003).
Customer satisfaction
and loyalty
Our clientele includes local and international corporate clients as well as
individuals from all over the world entrusting us for their travel and
accommodation arrangements.
Indicatively we serve over two hundred and fifty Greek and International
accounts from all types of industries including:
Pharmaceutical
Shipping
Banking
Automotive
Consumer goods
State controlled organizations
,Medical/Doctors
Construction
Promotion
Logistics
Other
Our offices
The company is based in the center of Athens near Syntagma
Square.
Operations are supported by the latest technology in both hardware
and software.
We are fully computerized under a full-proof computer network.
Investing in the field of technology, the company maintains a state
of the art, in-house computer system allowing us to be on line on a
24-hr basis with greek and international providers.
In addition the company also has at its disposal international
computer reservation system networks of multiple usage
(Amadeus,Worldspan, on-line hotel and ferry bookings).
Our people
Currently our staff consists of 17 professionals with an average work
experience of 15 years in the field. The latter proves a valuable
asset to the services offered.
In addition we have a strict policy on Management and Staff skill
training.
The latest travel developments worldwide are followed closely by
our staff whose continuous training keeps our services up to date in
an ever developing industry.
This proves to be the “secret recipe” which keeps us in the forefront
of our field.
Contact details
30, Nikis str.
GR-105 57 Athens
Greece
Tel : (+30) 210 - 324 26 73
Fax : (+30) 210 - 322 33 36
E-mail : This e-mail address is being protected from spambots. You need JavaScript enabled to view it
